From installation to your first bill, step by step: what you see, what you do, what happens next — and which benefit becomes visible where. You can stop, pause, or uninstall at any point.
Step 1
Install — the three approvals
- What you see
- The Shopify permission dialog with four read-only scopes: orders from the last 60 days, customers (consent state and email address only), products, and product listings. extra carts requests no write permissions.
- What you do
- Confirm three things: the permissions, your plan (you start on the Free plan — $0, where you can never be charged), and the data processing agreement.
- What happens next
- That was the entire setup. No flows, no templates, no audiences, no engineers.
Visible from now on: Without your later, active switch to the Fair plan, no bill can structurally ever exist.
Nothing is sent yet, and nothing in your store is changed.
Step 2
The magic window — watch the engine start
- What you see
- The dashboard fills up live: order import, average order value, your fee preview, the first co-purchase patterns, then consent and similarity checks (UWG §7(3)) for every possible recipient.
- What you do
- Watch. Nothing else — at the bottom of this page you can scrub through these exact 30 minutes, minute by minute.
- What happens next
- After about 30 minutes the first recommendation drafts are ready — as previews, not in the outbox.
Visible from now on: You see what extra carts sees: which patterns live in your orders, and what an extra order would cost you — up front.
Everything in this step is analysis. Sending starts only after your approval in step 3.
Step 3
Approve the first batch
- What you see
- Every planned email as a full preview: recipient count, product pair, subject and copy — plus the reason for exactly this recommendation.
- What you do
- Review and approve. Right here you can exclude individual products or categories and mark pairs as 'never recommend together'.
- What happens next
- Sending begins only now — one hour after the purchase each recommendation complements. During early access a human additionally reviews every batch.
Visible from now on: Nothing leaves your shop unseen: you release the first send, not us.
You don't have to (and can't) write the copy — the template is fixed, conservative and compliance-checked; you choose the tone (formal/informal).
Step 4
The Free plan — 100 recommendations per cycle, then the pause
- What you see
- The Watch Bar counts real attributed orders and real extra revenue. Next to it, the counter: 'Free: 63 of 100 recommendations sent this cycle.'
- What you do
- Nothing. After recommendation 100, sending pauses: further ones queue visibly, with an honest value estimate from your own results — never a countdown, never pressure.
- What happens next
- Next cycle the autopilot continues automatically (still-fresh recommendations first; older ones expire after 7 days). Or you switch to the Fair plan — then the queue goes out immediately.
Visible from now on: Real results without any billing ever existing — charges begin only when you yourself switch.
The Free plan is not a trial and never expires — you may stay forever.
Step 5
Your controls — what you can change anytime
- What you see
- The settings: tone (formal/informal), product and category exclusions, 'never recommend together', frequency (stricter always works), pause — and your plan (Free/Fair, switchable anytime on Shopify's plan page).
- What you do
- Touch only what you want to change — the defaults are deliberately conservative: at most one recommendation every 14 days per customer, never more than four in 90 days.
- What happens next
- Changes apply from the next planned email. Pause stops immediately.
Visible from now on: Control stays with you — pause, exclude, uninstall: anytime, no notice period, no subscription.
Step 6
Reading your bill
- What you see
- One line per billing cycle on your Shopify invoice. Behind it in the dashboard: the evidence record per order — which email, which click, which timestamp, which order.
- What you do
- Spot-check, or export everything as CSV. Questions about a single record: just write.
- What happens next
- Orders cancelled or fully refunded by cycle end are never billed.
Visible from now on: Every billed euro is traceable. Never billed: anything from the Free plan (even after a switch), cancellations by cycle end — and anything without clean attribution.
Step 7
Help — a human, not a ticket system
- What you see
- The support contact right in the dashboard. During early access the founder reads and answers every email himself, within 48 hours.
- What you do
- Write whenever anything is unclear — including when a single evidence record looks off to you.
- What happens next
- If an end customer asks about the emails: a STOP reply ends them immediately and permanently — no account, no login.
Visible from now on: You're never left alone with an open question — and neither are your customers.